Help Center
How to Play
9
How to Play
9
What do I need to know before I start playing?
Do I need any app to start using TIM Cloud Gaming?
Which devices can I use TIM Cloud Gaming with?
Can I play without an Internet connection?
Which kind of Internet connection do I need?
See all 9 articles
Using the Platform
4
Using the Platform
4
Where can I find my game history or my favourite games?
What type of games are available on Sora Stream?
Do you inform your users about the new games available?
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Membership
6
Membership
6
Which subscriptions are available?
May I have more than one account?
How many accounts do I get as a member?
Which information does TIM Cloud Gaming gather about its users?
How do I modify my User account information?
See all 6 articles
Billing
1
Billing
1
How do I cancel my membership?
Technical Questions
13
Technical Questions
13
I don't remember my password/user name. How can I recover/reset it?
How do I update TIM Cloud Gaming?
What happens if my connection is lost? Can I keep playing after I recover it?
TIM Cloud Gaming is running slow. What should I do?
Message: "There was a problem launching {{title}}"
See all 13 articles
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